EDA Packet 08.21.18 - Laserfiche WebLink

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customers to feel comfortable and most importantly that the establishment is clean and well maintained. Nothing "froufrou" about it, but a place that just makes you feel good, prompting people to want to come back for more. Over time, the Cosgrove's would like to continue to add vintage decor, specific to the history of Hugo, to add to the uniqueness and small town feel of the restaurant. 1.1 Business Objectives The primary objectives of the business plan for the Restaurant are below: • To provide a warm, comfortable and welcoming atmosphere with friendly and consistent service • To provide exceptionally delicious and consistent scratch made food • To be one of the "go -to" local establishments in Hugo that people look forward to patronizing on a regular basis but also a destination place people seek out for the unique and comfortable atmosphere • To serve as a gathering place within the community, where more than likely people will see a friendly face. A place where customers can play volleyball and bags while also having the option to join a league • To participate and promote community events to help endorse the town of Hugo and create a neighborhood small town feel at Cozzie's Lakeside Grill • A private party room for guests that will have both indoor and outdoor space which customers can reserve for larger gatherings and private get togethers or business meetings • To create an exceptional one of a kind outdoor patio space overlooking the lake where customers can relax, play games, or listen to special music events. A place that locals and visitors will seek out because of the casual, cozy yet fun atmosphere 1.2 Mission Statement Cozzie's mission is to be known as the "go to" community restaurant and bar that customers can consistently count on for a warm and welcoming experience; A place where there will more than likely be a familiar face, where the food is always fresh, and scratch made. A place where customers feel good about the prices and portion sizes. Cozzie's will offer one of the best outdoor spaces around. Cozzie's will also become a destination establishment, a place where customers drive to in order to experience the ambience and food. We will strive to achieve this goal by: 1) using our years of experience in the industry and attention to detail in creating menu items that create buzz and that people crave — we will take traditional bar food and through careful attention, research, detail, and well thought out and tested recipes, we will provide fresh scratch made food that differs from other establishments 2) offering consistent food and service at competitive prices, so that customer know they are getting their money's worth 3) dedication to the cleanliness and continued upkeep of the establishment 4) providing an environment where the owners and management are mindful of the wellbeing of the customers and the staff 5) creating a fun and relaxed 0