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Metro I‐NET Program Description <br /> <br />Code Program Name Description <br />Core Services <br />A1 USER SUPPORT Personnel, operating costs, associated software and licensing <br />A2 COMPUTER SUPPORT Personnel, software and licensing associated with computer deployment, software distribution and maintenance <br />A3 EXCHANGE EMAIL SUPPORT Microsoft Exchange email support, client access licensing, email filtering, archiving, and associated server costs <br />A4 WINDOWS SERVER SUPPORT Microsoft server operating system support, licensing, updates, and application support <br />A5 NETWORK SYSTEM SUPPORT Network support and configuration of switches, routers, firewalls, and other misc. network equipment <br />A6 LAN/WAN Metro I‐NET shared network equipment, fiber leases/locates, denial of service protection, and internet access <br /> <br />Supplemental Services <br />V01 CISCO TELEPHONY Cisco phones, call manager, voicemail, jabber, and associated hardware/licensing <br />S01 ADOBE SUBSCRIPTIONS Adobe licensing and support <br />S02 MOBILITY SERVICES Remote computer access ‐ Netmotion, Remote Desktop, Splashtop, and/or Anyconnect <br />S03 OPEN PROGRAM <br />S04 LASERFICHE Laserfiche licensing, support, and server costs <br />S05 MILESTONE VMS Milestone Camera/VMS licensing, support, and server costs <br />S06 ARBITRATOR VPU/BWC Arbitrator squad/body camera video licensing, support, and server costs <br />S07 FACILITY WI‐FI Cisco wireless controllers, support, and access point licensing <br />S08 vSAN Server virtualization hardware and software, backup servers, tape libraries, and associated licensing/support <br />S09 S2 CARD ACCESS S2 card access / door controller software and support <br />S10 CISCO SMARTNET Advanced Cisco support on individual agency network equipment <br />S11 FIBER MAINTENANCE Fiber locates and maintenance on individual agency fiber connectivity <br />S12 OPEN PROGRAM <br />S13 LETG RMS LETG RMS (Police) shared server, storage, support, and licensing <br />