2021.06.21 CC Packet - Laserfiche WebLink

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TOUGH MUDDER Twin Cities 2021 Event Operations Plan Community Groups Tough Mudder has worked with the CVB/COC to help with volunteer recruitment and local marketing opportunities. Radio Communication Well established and tested radio communication structures are being implemented to ensure that Tough Mudder Twin Cities 2021 runs smoothly, and that any issues and/or incidents which do arise can be dealt with efficiently and effectively. ●Tough Mudder Twin Cities 2021 will be delivered by an integrated event team, led by the Event Director. Key event operations roles have been identified and will be filled by experienced individuals. Position Descriptions for these roles clearly outline responsibilities and reporting channels. A similar staffing model has been used successfully at many previous Tough Mudder events. ●Tough Mudder follows the Incident Command System (ICS):a systematic tool used for the command, control, and coordination of emergency responses. ●All staff in a management or supervisory role will be issued a radio. A number of radio channels will be used, with radio users logically assigned to one of these channels according to their role. The ‘lead’/manager on each channel will carry a second radio, and will be linked with other ‘leads’ on the ‘Control’ radio channel. All channels will be monitored by a person filling the role of ‘Control’, who will have the capacity to pass information to relevant individuals on any radio channel. ●An Event Command Center (ECC) will be established and will operate for the duration of the event. The ECC will be managed by ‘Control’, a role responsible for monitoring radio channels and disseminating information to relevant parties.Control will have the capability to contact key members of the event team, including the Event Director, the event’s medical providers and other emergency services providers at any time. ●A comprehensive contact list containing contact details for all relevant stakeholders and emergency service providers has been compiled and distributed to the event team, and will be available in the ECC for the duration of the event. ●An organizational chart has been produced for the event, clearly identifying the chain-of-command amongst core members of the Event Team; this organizational chart also serves to illustrate Tough Mudder’s communication structure, identifying the various radio channels that will be used during the event, and the roles/individuals using each channel. Protocols on the use of radios have been developed and all staff have been trained on them. 6/21