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PAGE 4 <br />Credit Card Processing <br />CivicPlus Pay (Pay) is our integrated, secure, PCI- <br />compliant, utility application. Local governments can <br />use Pay within many of our solutions to enable seamless <br />payment capabilities. <br />Pay acts as the connector to facilitate a transaction <br />between the CivicPlus solution and the selected <br />payment gateway. Pay offers integrations with several <br />common payment gateways to provide flexible payment <br />solutions. CivicPlus has partnered with several <br />integrated gateways to enhance the customer <br />experience through a streamlined relationship between <br />the CivicPlus solution and the gateway that processes <br />the payments. <br />If a partner payment gateway is utilized by Hugo, <br />CivicPlus can assist with the facilitation, set-up, <br />support, and troubleshooting services. Pay can also <br />integrate with many other supported gateway providers <br />in addition to our partner network, on a more limited <br />fashion, to assist you in developing a successful system. <br />Additional details on our approved partner network and <br />other supported gateway providers is available upon <br />request. <br />To utilize any of the approved gateways, an agreement <br />will need to be executed directly between Hugo and the <br />vendor, that will assess separate merchant account and <br />transaction fees. Additional information can be provided <br />upon request. <br />Because EMV and Card-Swipe devices are encrypted <br />specifically for individual payment gateways, you’ll <br />need to procure any required devices directly from your <br />selected gateway provider for either purchase or rent. <br />We are happy to assist in your procurement of such <br />devices. <br />Optional Integration <br />Development <br />CivicRec has developed integrations with a variety of <br />parks and recreation related software systems. There <br />are several integration capabilities that Hugo may <br />choose to leverage. Integrations may require additional <br />discussion and scoping. Since integrations can require <br />custom development time, additional fees may apply. <br />• Financial GL extract compatible with your financial <br />system <br />• ArcGIS for purposes of local resident determination <br />• Identity Provider (IdP) Integration for secure single <br />sign-on <br />• Lighting integration with Musco or SkyLogix lighting <br />solutions <br />• AudioEye Enterprise - ADA / WCAG Accessibility <br />Document Management <br />The CivicRec Document Management feature gives you <br />the ability to request, store, and manage both non- <br />secure/standard and secure (sensitive PII) documents <br />as part of the CivicRec activity checkout/registration <br />experience. To benefit from this additional system <br />feature, additional fees will apply.