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PAGE 5 <br />The Civic Experience Platform <br />Developed specifically to enable municipalities to <br />deliver consistently positive interactions across every <br />department and every service, the Civic Experience <br />Platform includes technology innovations that deliver <br />frictionless, one-stop, and personalized resident <br />interactions. Local governments that leverage our Civic <br />Experience Platform also benefit from: <br />• Single Sign-On (SSO) to all of your CivicPlus <br />products supporting two-factor authentication and <br />PCI Level password compatibility <br />• A single dashboard and toolbar for administrative <br />access to your CivicPlus software stack <br />• Access to a continually growing and fully <br />documented set of APIs to better connect your <br />administration’s processes and applications <br />• A centralized data store with robust data <br />automation and integration capabilities <br />CivicPlus Portal <br />CivicPlus Portal will empower your program <br />participants and community members to expand the <br />frequency and variety of revenue-generating activities <br />they sign up for with your parks and recreation <br />department. <br />CivicPlus Portal gives residents a single login for <br />every interaction they need to make with their local <br />government. Through the Portal’s personalized <br />dashboard, residents logged in to pay a utility bill can <br />see upcoming community events and immediately <br />register, increasing revenue and engagement with your <br />department. <br />Resident Benefits <br />• Anytime, anywhere access to digital resident <br />services <br />• A personalized dashboard that provides link cards <br />to the services they use most frequently <br />Administrator Benefits <br />• A low-maintenance tool that increases <br />accessibility, access, transparency, and trust with <br />residents <br />• Reduced phone calls, walk-ins, and emails from <br />residents searching for information <br />• Opportunities to increase revenue and foster civic <br />participation <br />Integration Hub <br />Now, more than ever before, communication with your <br />communities is vital. Missed information is a missed <br />opportunity to engage your community in what is <br />happening and reaching as many people as possible is <br />critical to a successful parks and recreation offering. <br />With Integration Hub’s easy-to-use drag-and-drop <br />interface, non-technical users can build integrations <br />for syncing content and data between CivicPlus <br />products or with third parties (for an additional fee) <br />without the need for a developer. You can even easily <br />create integrations using manual import, polling, and <br />webhooks (for an additional cost). <br />Seamlessly share and publish your CivicRec event <br />information and details using the Integration Hub. <br />Information entered in your CivicRec calendar will <br />populate CivicEngage® Central calendars and save <br />staff the time and additional steps of entering the same <br />information in multiple places. <br />The Integration Hub will reduce the amount of manual <br />work your staff needs to do in the course of their daily <br />work. This will save valuable time by automating your <br />most time-consuming manual workflows.