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INVESTED | 2022-2023 REPORT TO THE COMMUNITY4 <br />Thank <br />you for <br />Investing <br />in NYFS. <br />Investing in youth, <br />adults, families, and <br />communities. <br />By investing in our clients <br />and working closely with our <br />municipal, school, public safety, <br />and collaborative partners, we <br />help our communities thrive in <br />ways none of us could achieve <br />on our own. <br />Trauma Informed Spaces Matter <br />We live a deep dedication to trauma-responsive care at NYFS. <br />This year we have invested in our clients and staff by ensuring that all of our policies, processes, and physical spaces are <br />trauma responsive. We want our spaces to feel welcoming, for clients to feel as safe as possible, and to offer many choices. <br />We intend to provide an environment where clients, whether they have experienced trauma or not, can feel supported, able <br />to calm their bodies if they choose, and are without additional stressors that make healing more difficult. <br />“We want everyone that comes to NYFS to feel invited into <br />an environment that can help to facilitate their healing and <br />recovery.” said our President and CEO, Angela Lewis-Dmello. <br />In our physical spaces this means that the space feels more like <br />home than like an office or institution: trauma-informed paint <br />colors, colorful and welcoming artwork, clear signage and easy <br />wayfinding, a clean and tidy space with indoor plants, fidgets, <br />comfortable seating with a view of and access to the door, choices <br />of beverages, and warm lighting. We have implemented these <br />changes at both our Shoreview and White Bear Lake locations and <br />have been excited by the positive feedback from clients and staff. <br />“Empowering our community begins with strategic partnerships. The City of New Brighton <br />values our collaboration with Northeast Youth and Family Services. By eliminating financial <br />barriers to culturally relevant care, we lay the groundwork for a resilient future, enabling <br />our residents to thrive. Together, we can forge a healthier, more connected tomorrow.” <br /> — Kari Niedfeldt-Thomas, Mayor, New Brighton