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hours notice before an actual inspection of such books , <br /> records and documents . <br /> SECTION 2 . SERVICE CONTRACT <br /> A. The form and content of the service contract to be used by <br /> Grantee shall be the same as the service content used in the <br /> Ramsey/Washington Franchise Area. Grantee shall provide City <br /> with a minimum of thirty ( 30 ) days written notice of any <br /> change in the approved service contract. <br /> B. Grantee shall have authority to promulgate such rules, <br /> regulations , terms and conditions governing the conduct of <br /> its business as shall be reasonably necessary to enable <br /> Grantee to exercise its rights and perform its obligations <br /> under this Franchise and to assure uninterrupted service to <br /> each and all of its Subscribers ; provided, however, that such <br /> rules , regulations , terms and conditions shall not be in <br /> conflict with the provisions of this Franchise, ordinances of <br /> City, and laws of the State of Minnesota or the United <br /> States . <br /> C . Each Subscriber shall be provided with instructions on filing <br /> complaints or otherwise obtaining information or assistance <br /> from Grantee . <br /> B. All items described in this section shall be provided to each <br /> new Subscriber at the time a contract is entered into or <br /> service begun , and to all existing Subscribers not less than <br /> once each year. <br /> 33 <br />