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AL <br />ASS <br />701 Xenia Avenue South <br />Suite 300 <br />Minneapolis, MN 55416 <br />Tel: 763-541-4800 <br />Fax: 763-541-1700 <br />November 19, 2015 <br />Mr. Bryan Bear <br />City Administrator <br />City of Hugo <br />14669 Fitzgerald Avenue North <br />Hugo, MN 55038 <br />Re: WSB & Associates, Inc. 2016 Rate Schedule <br />Dear Mr. Bear: <br />WSB is grateful for our relationship with your team and community, and we look forward to continuing <br />to build our relationship and support you as you deliver the long-range community vision. We <br />appreciate the opportunity to present you with our 2016 rate schedule. <br />We are continuing to develop and grow our services in the areas of engineering, planning, <br />environmental, urban design, and construction services, so that we can better serve you in the years <br />ahead. With our proactive approach and investment in technology, quality staff, and education, we <br />have been successful in improving our efficiencies, and have thus been able to offset the ever-increasing <br />industry costs related to staff, benefits, and insurance. As a result, we are able to propose an increase <br />of 2.4% for our 2016 rates which is less than what we are experiencing from market pressures and <br />competition for quality staff. <br />In 2016, we will be diligently working to create additional value for your projects and your community, <br />and we are certain that you will recognize our focus on continuous process improvement and customer <br />satisfaction. The following key points confirm your choice to have WSB serve you and your community: <br />Improved Project Delivery <br />Effective project management is a key to successful project delivery. Whether the project is large or <br />small, managing the project's scope, budget, schedule, risk, and changes is critical. We are investing in <br />staff resources and innovative software solutions that will enhance the performance of our team in this <br />area. Our goal is to be the industry leader in the area of project controls. <br />Expanded Capabilities <br />The phrase "a picture is worth a thousand words" is often used to describe a visualization exercise. <br />Similar to our investment in enhanced project management, WSB will be investing in staff and software <br />resources that will result in improved visualization tools to support you as you implement projects in the <br />community. We are confident that providing project stakeholders with improved visualization exhibits <br />will result in better clarity of information and a more engaged process. <br />Equal Opportunity Employer <br />wsbeng.com <br />