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26. Have you taken steps to ensure that appropriate personnel understand the <br /> ADA requirements as they apply to contractors and state funded programs <br /> YesX No <br /> If you answered no, you should take steps to ensure that appropriate personnel understand <br /> the ADA requirements as they apply to contractors and state funded programs. <br /> 27. Have you included language in agency contracts to ensure that contractors are <br /> aware of their obligations to take steps to facilitate the participation of people with <br /> disabilities in programs and activities they operate on behalf of the agency? <br /> Yes, No N/A <br /> If your answer is no, steps should be taken to include ADA- related language in all <br /> contracts. <br /> H. TRANSPORTATION: <br /> Transportation programs must be accessible to individuals with disabilities. <br /> 28. Have you taken steps to ensure that any transportation programs or services <br /> are accessible to individuals with disabilities? <br /> Yes No N/A X <br /> If you answered no, you should take steps to assure that employees and recipients of <br /> services have an equal opportunity to access transportation proms ms or services. <br /> L TELEPHONE COMMUNICATION: <br /> Where a public entity communicates with applicants and beneficiaries by telephone, <br /> telephone devices for the deaf (TDD's) or equally effective telecommunication systems are <br /> required to communicate with individuals with impaired speech or hearing. Those agencies <br /> with extensive telephone contact with the public are encouraged to have TDD's to provide <br /> access that is more immediate than third -party relay service. Telephone emergency <br /> services, such as fire, police, ambulance, including 911, must provide direct access to <br /> individuals who use TDD's and computer modems. TDD numbers should be published in <br /> the same manner as non -TDD numbers. <br /> 29. Does your agency have a means for communicating effectively over the <br /> telephone with persons with hearing or speech impairments? <br /> Yes ,X No <br /> If you answered no, you should develop such means. <br /> 30. Have TDD numbers or relay numbers been added to all agency directories, <br /> pamphlets, brochures, letterhead, etc.? <br /> Yes No <br /> If you answered no, you should add these numbers to all directories, pamphlets, and other <br /> publications. <br /> -31- <br />