11-12-97 Council Minutes - Laserfiche WebLink

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MINUTES CITY COUNCIL NOVEMBER 26, 1997 In the area of Professional/Personal Development, Fahey ranked the Administrator at "M+" commenting that the Administrator is tactful, perhaps to a fault, and does not take a position where it mi~ht be appropriate to provide input on Council issues. Fahey encouraged decisive input. Fahey sug~ested that the Administrator's sense of urgency could be enhanced. Pedersen provided an "E" ranking while LaValle ranked the Administrator at "E to E+". Morelan provided an "E" ranking commenting that the Administrator continues to challenge himself and his staff to improve the City's delivery of services. Scalze provided an "E+" ranking commending the Administrator on his enthusiasm for the job and his lo~ical opinions. Scalze commented that the Administrator is very clear and decisive. At this point the workshop was temporarily adjourned until the conclusion of the regular Council meetin~. The workshop reconvened at approximately 8:30 P.M. The City Administrator reported that annual performance evaluations are conducted for directors and staff. These evaluations are used to set goals for each employee on a six-month, annual, and ~eneral basis. The Administrator also reported that compensation is not tied directly to performance, but it is tied indirectly. The Administrator agreed that there is not a five-year business plan for the City, but pointed out the City's customer service policy and mission statement. Morelan asked about training for the new receptionist. The Administrator replied that the receptionist will be attending computer training that she will then use to set up a data base for the Parks & Recreation Department. It is also planned that the receptionist will become more involved in the Parks & Recreation Department's staff meetings, which will provide her with additional knowledge to assist in answering questions in this area. The Administrator reported that staff has received training on customer service and that this topic is discussed at each staff ineeting. The City is also participating jointly with the City of Falcon Heights in a membership with a video training provider. The City has taken advantage of several training opportunities throu~h this provider as well as in joint ventures with other cities. Depai~tment heads attend several training classes, and the Administrator indicated that he is encouraging the Parks & Recreation Director to become more involved in the MN Parks & Recreation Association.