10-08-2025 Council Packet - Laserfiche WebLink

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Duties The following section of this plan will describe the basic duties expected to be performed by the employees and designated staff. The primary duty of staff at the business is to ensure the safety of customers, employees, and property and report suspected crime. The following duties exist to best assure that objective. The main policy is to not escalate a tense situation. Door Security Once a shift begins staff is responsible for who is in the establishment. It is the policy of the business that no one under the legal drinking age of twenty-one years is served alcohol. Patrons who appear to have been drinking at another establishment will not be served alcohol and other patron’s will not be over served. If a patron wants to walk in clearly intoxicated, he/she will be denied entry or the sale of alcohol. Staff will rely on their training to detect these patrons. Moreover, all staff and management shall make it a point to always observe the dining area to become familiar with the clients, who comes in and who goes out. Who does not belong here? No loitering will be allowed. Staff is responsible for assuring that patrons who enter the business will enjoy the experience, the food and the atmosphere. The most effective procedure for insuring this is to be near the door greeting patrons as they enter. Staff will observe the demeanor of the entering patron and whether he/she may be concealing an object. Staff will notify the manager and or call Little Canada police if it appears the patron may be concealing an object. The Staff person working as a greeter at the restaurant should have in their possession the handbook of all state’s licenses. This handbook is also behind the cashier station and should be returned there at the end of the shift. Staff will ask for id from every patron under 30 years of age as a condition for purchasing Alcohol. If a person is uncooperative, staff will log in that person’s name on his or her ousted book and ask the person to please leave. If they refuse the staff will call the Police. Staff will constantly monitor the bathrooms located near the rear exit and bathrooms. Staff is responsible for assuring that all patrons inside abide by the legal drinking age regulation and will be subject to termination for failing to insure said regulations are met. Staff allowing minors to enter and consume alcohol will be fired and the local Police precinct will also be notified. Staff can also ask patrons to show the contents of their purses or pockets if suspicious upon entering the business. If a patron refuses to show those contents the patron will be informed that it is a condition of entry. If a patron refuses, entry will be denied and management will ask them to leave the business. If staff needs to have a recess or a bathroom break, staff will notify the owner/manager and one of them will cover the floor or find another server to fill in while staff is away from the floor. The point is that the floor will always be monitored.