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61 City of Little Canada Personnel Policy SECTION 24 - GRIEVANCE PROCEDURE An employee who has a grievance may avail himself/herself themself of the grievance procedure in this section. The employee must present a grievance in writing, stating the nature of the grievance, the facts on which it is based, and the remedy requested within ten (10) days of the action from which the grievance arises or the date upon which the employee became aware of the grievable action. Such employee must submit his/her their written grievance in the following sequence: (1) First step, the appropriate supervisor. (2) Second step, the City Administrator. (3) Third step, the City Council. The decision in a grievance shall be made as follows (except that failure to receive a decision within the timelines stated shall entitle the employee to proceed to the next step): (1) The decision in the first step shall be rendered within ten (10) working days of presenting the grievance at the first step level. The employee may appeal the first step decision by filing an appeal with the City Administrator within fifteen (15) working days after the first step hearing date. (2) The decision in the second step shall be rendered within ten (10) working days of presenting the grievance at the second step level. The employee may appeal the second step decision by filing an appeal with the City Administrator within fifteen (15) working days after the second step hearing date. (3) The decision in the third step shall be rendered within fifteen (15) working days of presenting the grievance at the third step level. (1) The employee must present the grievance in writing, stating the nature of the grievance, the date at which the incident allegedly occurred, the facts on which it is based, the provision or provisions of the Personnel Policies allegedly violated, and the remedy requested, to the proper supervisor within seven (7) working days after the alleged violation or dispute has occurred. The supervisor will respond to the employee in writing within ten (10) working days. (2) If the grievance has not been settled in accordance with step 1, it must be presented in writing, stating the nature of the grievance, the date at which the incident allegedly occurred, the facts on which it is based, the provision or provisions of the Personnel Policies allegedly violated, and the remedy requested, by the employee to the City Administrator within seven (7) working days after the supervisor’s response is due. The City Administrator or their designee will respond to the employee in writing within ten (10) working days. The decision of the City Administrator is final for all disputes with the exception of those specific components in a performance evaluation subject to a challenge through the Minnesota Department of Administration. (4)(3) Time frames may be extended with the mutual agreement of both parties.