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2 <br /> <br />City of Little Canada Personnel Policy <br /> SECTION 2 - MISSION STATEMENT AND CORE VALUES <br /> <br />Mission Statement: <br /> <br />We endeavor to provide high quality, cost-effective services that meet the needs of our customers, <br />delivered in a manner consistent with a friendly and responsive small-town atmosphere. <br /> <br />We are committed to open communications, superior customer service, continuous improvement and <br />accountability to the public. <br /> <br />We strive to apply City ordinances, regulations and policies in a fair and consistent manner. <br /> <br />We work to enhance our unique identity, heritage, and quality of life. <br /> <br />We encourage City beautification, maintaining our natural environment, and pride in ownership. <br /> <br />We foster long-term growth by proactively pursuing and assisting in high quality development and <br />redevelopment. <br /> <br />We recognize the benefits and responsibilities our metropolitan location bestows and pledge to actively <br />cooperate with other jurisdictions to address issues that impact our city and region. <br /> <br /> <br /> <br /> <br />Little Canada Team Core Values <br />Adopted October 2025 <br /> <br />In the arena of <br />TEAMWORK <br />We include and <br />support each <br />other <br />As illustrated by: <br />• Collaborative decision making. <br />• Supporting each other. <br />• Collective thinking to get the best outcome. <br />• Using skills of all team members and asking opinions of <br />others (S.W.O.T.) <br />• Communicate with each other. <br />• Not being afraid to ask for help or ask questions. <br />In the arena of <br />INNOVATION <br />We constantly <br />Improve our <br />practices <br />As illustrated by: <br />• Sharing information through the Newsletter, maps, and <br />locates for utilities. <br />• Willingness to be flexible and open to new ideas to <br />solve a problem. <br />• Implementing new processes. <br />• Using tradition to enhance the future. <br />• Best management practices. Keeping up with tech/law/ <br />education advancements to best solve problems. <br />• Be creative with limited resources.