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SOFTWARE MAINTENANCE AGREEMENT *LIMITED SUPPORT* The limited support plan for your computer system provides for the following: - Storage and maintenance of your source programs and documentation at the Benchmark office at no additional charge. -Use of our backup equipment will be available to you on an emergency basis at the current rates with a one hour minimum charge. -Up to four hours per month of telephone assistance will be available at no additional charge. Any additional assistance will be chargeable at the current rates with a half hour minimum charge per call. - Continued access to an analyst to review current or future applications for the purpose of identifying any required modifications and determining file size requirements is available at current rates. -Any additional requested programming, customer support, training and /or assistance will be charged at current rates. - Replacement program decks or program PIOCS for Philips computers will be at the current rates. -A "priority 2" status will be assigned to customers covered under the limited support agreement. The cost of the limited support maintenance agreement is $650.00. The charges are annual and payable in advance. This agreement will remain in force until cancelled with ninety (90) days written notice by either party. In the event of termination of this agreement, any amount prepaid for any unexpired period of service shall be refunded. This contract will renew itself automati- cally each year at the then current rates. The services provided under this agreement may be suspended if any payment due Benchmark Computer Systems, Inc. by customer is over sixty (60) days past due. Accepted By Authorized By Benchmark Computer Systems, Inc. Date l rJ Company Name