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79 <br />a great deal of project control from the owner's standpoint, <br />it is critical that good personnel be involved to ensure its <br />success. As Thompson states, if that control is not <br />exercised, the results are worse not better than general <br />contracting. Good construction management is great; bad <br />construction management is awful.135 <br />135 Thomsen, CM: Developing, Marketing, and <br />Delivering Construction Management Services (New York: <br />McGraw -Hill Book Company, 1982), 78. <br />28 <br />