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Proposed Solution <br />To achieve the goal of obtaining accurate data about the needs, <br />satisfaction, perceptions, and expectations of Little Canada <br />residents and businesses, Anderson, Niebuhr & Associates, Inc. <br />proposes to conduct high - quality surveys of randomly selected <br />adult residents and businesses in the City of Little Canada. This <br />survey can be successfully conducted by either mail or telephone. <br />Our proposed solution uses a six -phase research process that <br />incorporates the proven research methods Anderson - Niebuhr has <br />used successfully during the past 20 years. <br />The six research phases are as follows: <br />1. Project design <br />2. Sampling design <br />3. Questionnaire development <br />4. Data collection <br />5. Data analysis <br />6. Reporting <br />In addition, our process incorporates a strong client - relationship <br />component that is integrated into each of the research phases. <br />Within each of these phases, Anderson - Niebuhr gives careful <br />attention to the methodology to ensure that the desired outcome of <br />each phase is achieved and, accordingly, the results are valuable <br />to the City. <br />Page 12 4 <br />