02-09-1994 Council Agenda - Laserfiche WebLink

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Our interviewing staff members, who conduct our telephone interviews and telephone follow -up for mail surveys, are highly skilled in community surveys. They receive ongoing training to enhance their research skills and are trained in techniques to facilitate response from survey participants, thus keeping refusals to a minimum. In addition, they are monitored by experienced interviewer supervisors using electronic monitoring equipment. Examples of Relevant Past Studies Anderson - Niebuhr has been conducting marketing research — and consistently attaining high response rates — for our clients for more than 19 years. To provide a better understanding of our in -depth experience in successful research of the type desired by the City of Little Canada, we include here brief descriptions of several studies designed and conducted. ♦ A survey of Minnesota residents conducted for the Department of Natural Resources conceming familiarity with the DNR and opinions of its services. ♦ A comprehensive parks and recreation needs assessment for the City of St. Paul in which our sampling strategies were designed to obtain data generalizable to the City overall and its recreational service areas. ♦ A survey of city and suburban residents for the City of St. Paul's long -range planning effort, Saint Paul Tomorrow, conceming opinions about and satisfaction with city services. ♦ A community survey for the United Way of the St. Cloud area, conceming needs for human services. ♦ Needs assessment surveys of the West Side, West 7th, Payne - Phalen, Hamline- Midway, and St. Anthony Park neighborhoods in St. Paul. ♦ Surveys of community residents for the North St. Paul Maplewood School District to determine residents' attitudes toward a variety of issues and topics. ♦ Surveys of community residents and businesses for the City of St. Louis Park to determine satisfaction and needs. Page 24 16