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activated and used on or before the completion of the System <br />Upgrade; <br />4.1.1.9 all facilities and equipment required to properly test the System <br />and conduct an ongoing and active program of preventative and <br />demand maintenance and quality control, and to be able to quickly <br />respond to customer complaints and resolve System problems; <br />4.1.1.10 <br />4.1.1.11 <br />4.1.1.12 <br />antenna supporting structures designed in accordance with any <br />applicable governmental building codes, as amended, and painted, <br />lighted and erected and maintained in accordance with all <br />applicable rules and regulations of the Federal Aviation <br />Administration, the Federal Communications Commission and all <br />other applicable codes and regulations; <br />facilities and equipment at the headend allowing the Grantee to <br />transmit or cablecast signals in substantially the form received, <br />without substantial alteration or deterioration. For example, the <br />headend should include equipment that will transmit color video <br />signals received at the headend in color, stereo audio signals <br />received at the headend in BTSC stereo format, and a signal <br />received with a secondary audio track with both audio tracks; <br />the Grantee shall provide adequate security provisions in its <br />Subscriber site equipment to permit parental control over the use of <br />Grantee's Cable Service. The Grantee, however, shall bear no <br />responsibility for the exercise of parental controls and shall incur <br />no liability for any Subscriber's or viewer's exercise or failure to <br />exercise such controls; <br />4.1.1.13 facilities and equipment capable of operating within the <br />temperature ranges typical to the climate of the North Metro <br />Franchise Area over the calendar year; <br />4.1.1.14 <br />the System shall be so constructed and operated that there is no <br />perceptible deterioration in the quality of Public, Educational, <br />Governmental or religious Access Channel signals after delivery of <br />such signals to the first interface point with an Institutional <br />Network hub, Grantee's headend or the subscriber network, <br />whichever is applicable, as compared with the quality of any other <br />channel on the System. As used in this paragraph, "deterioration" <br />refers to delivery that is within the control of the Grantee; and <br />4.1.1.15 the Grantee must have TDD/TYY (or equivalent) equipment at the <br />company office, and a publicly listed telephone number for such <br />