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In order for the city to achieve that balance, the council must set the standard for <br /> leadership. We must set the example for working together to achieve consensus <br /> on issues, making decisions and moving ahead. We must be clear in our <br /> directions. Our indecision and lack of consensus is costly to the citizens. It is <br /> time consuming, and it is confusing to staff. It divides a community we are trying <br /> to build. This year, Council must improve our commitment to finding consensus <br /> and moving ahead. <br /> On the side of success, Council is improving our evaluation of projects. We're <br /> asking more questions about the impact of projects on a larger scale. Every <br /> project starts with staff, and with Linda's assistance, staff is beginning to <br /> recognize and document standard processes and council's need for additional <br /> information. These processes will provide consistent guidelines for activities <br /> within the city. Consistent treatment and identified outcomes helps us measure <br /> success. Success will be measured by balance. <br /> Communications <br /> Communications is the second cornerstone - and it's a tough nut to crack in Lino <br /> Lakes. First there's the issue of the amount of activity which creates information <br /> to be shared. Second, there's a question of how we make information available. <br /> Last, there's a question of how to get citizens to notice the information that is <br /> communicated. We've made changes in several areas to reach as many people as <br /> possible. <br /> 3 <br />