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City of Lino Lakes, Minnesota . Proposal to Conduct a Fire Department Analysis 5 7. City of Falcon Heights, Minnesota – Fire Department Study (2012) The City retained Springsted to conduct an organizational review ; encompassing staffing, department leadership structure, intergovernmental part nerships, operational culture, service delivery options and best practices. The study presented recommendations in each area and concluded that although some changes are needed to strengthen the present and future department, the City was receiving excell ent fire service for the level of tax dollars invested. Mr. Bart Fischer , City Administrator City of Falcon Heights 2077 W. Larpenteur Avenue Falcon Heights, M innesota 55113 651 -792 -7611 II. Proposed M ethods and A pproaches in C onducting this Analysis The consulting team will be responsible for meeting and exceeding all expectations of the City. We understand that the primary analysis topics are to help the City implement a new fire department. In order to accomplish t his objective the following compo nents are essential to Phase I : • Overview of baseline fire service including risk, demand , deployment and response time • Identify different options and models for organizing a fire department • E valuate the one -facility model with a preliminary location on Birch Street • Develop a list of essential needs required to begin a new fire department • Identify pros and cons of combining the police and fire department We will maintain open communication and create strong partnerships with all City , d epartment an d community members we come in contact with. The City is looking for creative ideas to consider and plan for the future of the Fire Department. In partnership with the City, we will use and apply community demographics and population trends as desired. The Springsted team will bring an unsurpassed commitment to quality; in fact one of our distinctive qualities is the commitment we have to ensure the success of the analysis . To that end, o ur experience and project approach takes into consideration tw o key variables: process credibility and outcome credibility. Process credibility is the realization to all involved, in particular the elected officials and staff, that the methodology used is credible, reasonable and fair to all concerned. In addition , the information and communication must be transparent, honest and timely. Outcome credibility is the realization that the information and data used to develop the findings and recommendations is comprehensive, complete and applied consistently and appro priately without bias or preference to any particular person, persons or individual agenda. If these two objectives are realized, the recommendations, outcomes and future implementation plans are on a strong foundation. This distinction is unique in our business and is a contributing factor to the benefits and strengths of the Springsted team. The key to our organizational approach is our project manager, Mr. Unmacht, who has the single - point of responsibility and accountability. Project managers have the responsibility of planning, executing and delivering all products and services requested in accordance with contract terms. As part of management responsibilities, the project manager oversees all work under the contract, provides input on every asp ect of the project and coordinates the various analysis areas.