04/18/2011 Council Packet - Laserfiche WebLink

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ammo APPROACH TO SCOPE OF SERVICES TKDA has assembled an experienced and seasoned team to continue the role of City Engineer for the City of Lino Lakes. Jim will be assigned as your City Engineer. He is an experienced municipal professional with the knowledge, professionalism, and capabilities to manage your municipal infrastructure and function as part of your staff. Chris will assist Jim, taking on many of the routine functions of the position and completing these tasks and assignments at a reduced cost. General Services To be successful at the position of "City Engineer," it is vital to have a competent professional that can understand a City's multi- faceted perspective from the viewpoint of the many stakeholders. The City Engineer must work diligently to nurture strong relationships and must become assimilated to the culture of the community. Then, the day -to -day services must be proactive, responsive, and cost effective. Providing engineering services to the City requires a close partnership between TKDA, City staff, City Council, and other stakeholders and agencies. We must work closely with the City staff to accomplish this. Conversely, TKDA will not provide a positive engineering opinion that is not supported by sound engineering principals. We will provide the engineering facts as they are, and present them for the City's consideration and decision. Throughout his appointment, Jim will provide leadership in the role of City Engineer and will provide carefully considered guidance on engineering issues. He will look for opportunities to implement efficiencies and work proactively in delivering his services to the community. Jim will work closely with the City staff and developers to solve the problems that arise. The key is to clearly communicate City standards and expectations early in the process and continue close communication throughout the project. The goal is the best possible development for the City while ensuring a well built, easily maintained infrastructure. TKDA city engineers continuously monitor funding opportunities for our client's projects. Serving as the city engineer for several metropolitan area cities allows us to divide the task and more efficiently monitor funding programs and ideas. We can then determine how our clients may benefit from them. The constant collaboration _ of our engineers provides added value for our clients. As City needs develop and change, tasks and work elements will evolve in step. TKDA will remain flexible at all times and will tailor our services and approach TKDA ENGINEERING • ARCHITECTURE • PLANNING to the needs of the City. Our philosophy is based on building a long term relationship by providing the level of service the City desires. Project Management TKDA has established a "project management culture" to emphasize quality project delivery. We define project success as completing project deliverables on time, within budget, and to the level of quality defined by our client at project start. TKDA project managers prepare written project management plans to a level of detail appropriate for the size and complexity of each project, identifying critical success factors. To further support and emphasize our project management culture, TKDA's Senior Management Committee, consisting of our CEO, President, and the Vice President of each of TKDA's operating divisions, conducts monthly reviews of five to ten projects. Having extensive training in Project Management techniques, Jim strives to have all projects completed on time and within budget. Projects are kicked -off with both a client team meeting and an internal TKDA meeting setting expectations for project budgets and outlining client defined critical success factors. Weekly tracking and reporting is used to make certain that the team remains on scope, on time, and within budget. As the City Engineer for Lino Lakes, Jim is responsible for the monthly review of invoices to the client to verify accuracy and value. From there, he creates monthly summary reports which detail the charges to the City compared to the various City fund accounts. While invoices provide detail of time charges, the goal of the financial reports are to provide transparency to the City so staff can see the big picture of how resources are being allocated. TKDA was never asked by the City to provide such detailed financial reporting. It has been TKDA's own initiative and desire for transparency that has driven the implementation of this monthly financial reporting system initiated for the City in 2006. Construction Services Communication is a primary contributor to success for any construction project. Our approach to managing construction services is to focus on the perspective of the stakeholders, namely, but not limited to, the adjacent residential and commercial properties. A strong communications plan must be prepared in writing at the start of a project. Neighborhood meetings must be held at various project stages to communicate project progress and expectations, and to engage the public. Ongoing communication with residents throughout the project using a variety of communication tools is vital to project success. City of Lino Lakes 1 City Engineering Services 18