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<br /> <br /> <br /> <br /> <br />managers are also benchmarked against one another and against the highest revenue producing and highest <br />EBITDA-producing facilities in the country. <br />The result is that your facility will be managed to utilize the culture of accountability, best practices, proven <br />strategies, and profit-focused tactics that are constantly honed within the SFC FTM network. <br /> <br />Monthly Variance Reporting (Budget Versus Actual) <br />With SFC your facility will undergo a rigorous monthly “Budget Versus Actual” (variance) review. Led by a full- <br />time SFC Management Advisor, your GM, leadership team, and staff will be part of a monthly top-to-bottom <br />review of the operation including a line item review of “Budget vs. Actual” results. The process includes a review <br />of the prior month performance, a forward-looking discussion of critical action items, marketing initiatives, and a <br />pace-to-goal session. This “variance” process drives performance and accountability while providing your team <br />with the expertise and resources of SFC advisors. <br /> <br />Accountability <br />With Full-Time Management, your GM/leadership team reports directly to the Vice President of SFC and the <br />CEO of SFC. The GM is fully accountable to employing SFC best practices and executing on every action item <br />identified in your annual business plan and monthly action plan. This accountability allows for no excuses and <br />no gap between the plan, the goal, and the on-the-ground execution. <br /> <br />Final Say <br />Approval of SFC’s GM is 100% up to the Client. If you desire, SFC will present the candidate we have selected <br />and the rationale for the selection. Your team will then approve or reject the candidate. Finally, with SFC’s FTM <br />program, you will be guaranteed temporary management and replacement of any position in the event of a <br />future unexpected GM/leadership team departure. With the FTM program you benefit from: <br />1. Full-time SFC General Manager and leadership team <br />2. Constant learning and accountability through the SFC FTM national network <br />3. Replacement of the GM and placement of a temporary and experienced GM in the event of a departure <br />4. A career-minded industry professional <br />5. A culture of accountability <br />6. Annual Business Plan written for your facility by SFC <br />7. Monthly “budget vs. actual” meeting and monthly action planning session <br />8. Weekly participation in FTM network <br />9. Transparent financial and bank reconciliation reporting <br />10. Unlimited access to the SFC library of Customer Service, Group Events Sales, Revenue Optimization <br />resources <br />11. Monthly owners’ report and board/owners meeting to include the GM and an SFC Account Executive <br />12. Direct reporting of your GM into SFC ownership <br /> <br />Management Services <br />As with all of SFC’s management services, Full-Time Management involves SFC acting as a representative of <br />your group to lead and directly influence optimized performance and accountability throughout the organization <br />and the business. Full-Time Management Services will include: <br />• Creation and annual review/updating of business plan, marketing action plan, and budgets <br />• Seasonal budget and marketing action plans <br />• Marketing and advertising plan and campaigns <br />o Website optimization and social media campaign <br />o PR campaign <br />o Tradeshow and conference schedule (as applicable) <br />o Direct sales and direct calls to event and tournament organizers