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• Obtain drivers license checks and criminal history profiles from the computer <br />bank as required and ensure that all data is handled in a confidential and <br />professional manner. <br />• Responsible for Criminal History Record Maintenance <br />• Responsible for maintenance of office equipment, arranging for repair and any <br />training required <br />PUBLIC RELATIONS <br />• Deal with the public, other departments and agencies in telephone and counter <br />contacts ensuring proper follow through and resolution of problems. <br />• Assist and refer residents to appropriate agencies regarding matters such as <br />victim's services, court procedures, human services and general information. <br />• Respond to telephone and in-person inquiries in a manner which ensures prompt <br />assistance, confidentiality and appropriate follow through. <br />ADMINISTRATIVE/PROPERTY ROOM <br />• Research and prepare reports and draft correspondence as requested by Police <br />Department personnel. <br />• Submit monthly validations and supplemental reports (SRS) to BCA <br />• Maintain and oversee Criminal Justice Records System(CJRS) e -reports and e - <br />charging documents <br />Act as administrator for all BCA systems available to personnel including the <br />portal and launchpad training site for all officers <br />• Responsible for Data Practices and records retention issues involving the <br />collection, security and dissemination of records <br />• Act as office manager <br />• Process evidence and property insuring proper packaging, receipting and that <br />the chain of custody is intact. <br />• Accept, record and maintain record system of all physical evidence and <br />lost/found property taken into custody by the Police Department. <br />• Maintain a log on all property that was destroyed, converted or donated. <br />• Dispose of evidence or lost/found property in accordance with state and <br />department policy regarding property disposition. <br />PERIPHERAL DUTIES <br />Keep the Chief of Police informed on all matters which must be known to <br />effectively manage department operations. <br />Perform other responsibilities as delegated. <br />• Maintain good judgment in controlling communication to ensure that no <br />confidential or inappropriate information is released. <br />May serve on adhoc or standing committees as necessary <br />• Assist in management of information for social media and city website <br />