Agenda Packets - 1999/04/26 - Laserfiche WebLink

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to the success of this facility. We will continue to hone our customer service skills through client evaluations and in-service training. CLIENT BASE Corporate: Presently, our largest client base has come from the business community. We have established a good base and it continues to grow. It is essential that we continue to grow in this area so therefore, I continue to market heavily in the business community. My involvement with the Chamber of Commerce positively impacts corporate usage of the facility. Wedding Receptions: Our first large wedding reception is scheduled for May 1 with approximately 150 people attending. As you probably know, weddings are planned at least a year in advance so it's not surprising that we don't have a great number of wedding receptions scheduled for the first six months of the year. We do, however, have quite a few weddings scheduled for this fall and into the year 2000. We continue to advertise in the Twin City Wedding Guide and the Minneapolis/St. Paul Wedding Guide as well as the St. Paul and Minneapolis Yellow Pages. Banquets: We have developed a youth banquet package to accommodate such groups as athletic teams, choirs, bands, etc. It offers the facility, meal and audio-visual equipment for one price that makes it more convenient for coaches and teachers to plan their group's banquet. So far, we've had a couple of groups take advantage of this package and I foresee it becoming more popular in the future. In order to market this package, we mailed information to high schools and middle schools in the metropolitan area. On-going marketing efforts continue with advertising in local newspapers, yellow pages display ad, theater programs. Non-profit Organizations: Use of the facility by community non-profit organizations is our least profitable area. However, it is probably our greatest opportunity to market the facility. Over the past months, we have worked diligently with non-profit groups to provide them with the space to hold a variety of activities, charging them a nominal fee for custodial services. Through my many years of experience in service oriented businesses, I know that local non-profit organizations take a great pride in their community and its facilities. While this element of the community isn't the most profitable, be assured that the City's generosity in providing this space will come around three-fold in future full-paying clients for the Banquet Facility. For example, we hosted the Mounds View Girl Scouts Service Unit "Me and My Guy Date Night" for little girls and their dads. It was a tremendous success with over 340 people attending. Everyone was impressed with the facility and the event. The people in attendance were not only fathers, they were business people, members of other organizations, etc. and will remember their experience at the