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DRAFT <br />10-14-09 <br /> <br />312576v1 SJR- <br />163485 MU205210-435 <br />2 <br />9. The YMCA will operate and manage the Event Center, including the hiring of an exempt <br />full-time Event Center Coordinator plus part-time staff as necessary. The parties agree to <br />the following in regard to the Event Center: <br /> <br />A. Event Center Coordinator will be hired by the YMCA to manage the Event <br />Center, provide tours, answer phone calls and make reservations. This is based <br />off of a 40-hour week. <br /> <br />B. YMCA will be required to have a representative at the Event Center during events <br />and shall be responsible for locking the facility after hours. <br /> <br />C. Event Center Coordinator will market the Event Center within the allotted budget <br />provided by the City. <br /> <br />D. The YMCA will manage the event set-up and clean-up. These hours will be <br />reimbursed by the City on an as-needed basis at an agreed-upon per-hour wage, <br />not to exceed an annual amount as specified in Article IV, Section C. <br /> <br /> <br />9 10. The YMCA and the City shall establish procedures to handle complaints regarding the <br />operation of the Rec Center, the parks and the providing of recreation services which <br />shall be incorporated into this document as Exhibit VI V. The YMCA shall promptly <br />furnish the City with a copy of all written complaints it receives. The YMCA shall <br />provide quality customer service equal to or exceeding the level of service provided by <br />the YMCA to its customers as the Northwest Family YMCA in 1998 at its regular <br />facilities. <br /> <br />10.11. Maintain the following public hours for the Rec Center: <br /> September through May <br /> Monday through Friday 9 a.m. to 10 p.m. <br /> Saturday 8 a.m. to 9 p.m. <br /> Sunday 11 a.m. to 6 p.m. <br /> <br /> June through August <br /> <br /> Monday through Friday 9 a.m. to 7 p.m. <br /> Saturday 9 a.m. to 5 p.m. <br /> Sunday closedClosed <br /> <br />The YMCA shall monitor and report the Rec Center’s usage to the City. The hours of <br />operation canmay be modified upon mutual agreement between the YMCA and the City. <br />Any such adjustment could result in the modification of the compensation paid by the <br />City to the YMCA.