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Introduction/Purpose of this Document ......... 1 <br />Importance of Communication .........................3 <br />Tips to create an open dialogue with citizens: ................ 3 <br />Tools to Submit a Request................................................4 <br />How to Address Social Media........................................5 <br />Assign a Point Person to Collect all Requests.................5 <br />Steps to Address Typical Requests ................. 7 <br />Commonly Identified Concerns........................................7 <br />Step 1: Problem Identification..........................................8 <br />Step2: Evaluation.............................................................8 <br />Step 1 Response/Follow-up............................................9 <br />Petitions............................................................................ 9 <br />Policies............................................................................10 <br />Traffic Safety Advisory Committees..............................11 <br />'Acknowledgments <br />We wish to thank the Minnesota Local Road <br />Research Board (LRRB) and its Research <br />Implementation Committee (RIC) for the financial <br />support to make this important guidebook a reality. <br />The Technical Advisory Panel that steered this <br />project was helpful in identifying key issues and <br />concerns related to addressing citizen's requests <br />for traffic safety concerns and the resources <br />needed at the local level. They also were very <br />generous with their time in attending meetings, <br />reviewing and providing content, images and <br />oversight for this final document. <br />The authors would like to thank the following <br />individuals and organizations for their contributions <br />to this document: <br />Typically Requested <br />Traffic Safety Devices.....................................13 <br />a. Stop Signs...................................................................14 <br />b. Speed Limit................................................................17 <br />c. Crosswalks.................................................................20 <br />d. Warning signs............................................................22 <br />e. School Zone................................................................24 <br />f. Parking Restriction Signs...........................................26 <br />g. Intersection Control —Turn Restrictions ....................28 <br />Keeping Record of Requests .......................... 31 <br />CaseStudies......................................................33 <br />Example Response <br />Template Letters/Emails.................................37 <br />ITechnical Advisory Panel <br />Steve Bot (Chair), <br />Randy Newton, <br />City of St. Michael <br />City of Eden Prairie <br />Lon Aune, <br />Mike Nielson, City of <br />Marshall County <br />Sartell/WSB & Assoc. <br />Dave Bennett, <br />Mark Nolan, <br />City of Northfield <br />City of Edina <br />Deb Heiser, Tim Plath, City of Eagan <br />City of St. Louis Park Mark Ray, City of Crystal <br />Bruce Holdhusen, <br />Sarah Tracy, <br />MnDOT <br />Dakota County <br />Maury Hooper, <br />Andrew Witter, <br />Hennepin County <br />Sherburne County <br />Steve Lillehaug, <br />Rick West, <br />City of Shakopee <br />Otter Tail County <br />Mark Maloney, <br />Mark Vizecky, <br />City of Shoreview <br />MnDOT State Aid <br />Addressing Citizen Requests For Traffic Safety Concerns III <br />