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Front Desk Lead January 04, 2021 Page 2 NECESSARY KNOWLEDGE, SKILLS, AND ABILITIES • Ability to understand and follow instructions; • Exceptional organizational and multi -tasking skills and ability to prioritize work flow according to immediate demands in a fast -paced environment. • Ability to perform cashier duties accurately; • Ability to maintain effective working relationships with co-workers and the general public, • Excellent verbal, written, communication, and interpersonal skills. TOOLS AND EQUIPMENT USED Microsoft Office Suite applications in a windows environment; copy machine; postage machine; and calculator. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This work regularly requires occasional exertion of up to 25 pounds of force; work regularly requires standing, bending, reaching, and walking. Frequently requires sitting, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires stooping, kneeling, crouching or crawling, reaching with hands and arms and lifting. Work requires close vision, distance vision, ability to adjust focus, depth perception and color perception. Vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly. Hearing is required to perceive information at normal spoken word levels. Occasionally there may be exposure to blood -borne pathogens and may be required to wear specialized personal protective equipment. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment occasionally may become elevated due to high customer volumes or activities. SELECTION GUIDELINES Formal application; rating of education/training and experience; oral interview; job related tests may be required; reference checks, Minnesota Computerized Criminal History and Predatory Offender Registry checks; and non -DOT pre -employment drug screen. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. 1. r, Approval: vi L)"ZI ) Approval: Nyle Zi and City Administrator Carol A. Mueller, Mayor �' 2021 /01 /04