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civicplus.com 17 <br />Approaching Your Project Implementation <br />Communication between you and your Web Central team <br />will be continuous throughout your project. Sharing input <br />and feedback through email, virtual meetings, phone <br />calls, and our project management software will keep all <br />stakeholders involved and informed. Cloud Coach offers <br />task management transparency with a multi-level work <br />breakdown structure and Gantt Chart-based project plan. <br />• Centralized project communication and task <br />management tools are located in a cloud-based <br />project workspace <br />• Tasks, deliverables, and milestones are aligned to <br />your specific scope of work <br />The tools available through Cloud Coach combined with regular communication with your project manager provide you <br />ample opportunities to quickly and efficiently review your project, check deliverables, and communicate feedback. <br />Phased Approach <br />PHASE 1: INITIATE <br />Project Kickoff – During this initial meeting, your project manager will perform introductions, detail deliverables <br />needed, provide a high-level overview of the development process, and introduce tools and resources used to <br />manage your project. <br />Planning & Scheduling – Your project manager will create a comprehensive project timeline based on the project <br />scope and your specific needs. <br />PHASE 2: ANALYZE <br />Customer Deliverables – Mounds View will be responsible for submitting deliverables as outlined. <br />Consulting Engagement – During your consulting sessions, your consultant will meet with you to evaluate needs and <br />make recommendations for implementation solutions. This consulting will help your organization facilitate the tough <br />conversations that happen when you put a microscope to your current processes, solutions, and website presence. <br />Further, we will also guide you to set realistic timelines and tasks for implementation as well as assist you in setting <br />goals and sustainment plans for your launch and beyond. <br />Design Discovery Meeting – Your project manager and art director will meet with you to discuss design preferences <br />and establish design structure from flexible layout options. <br />Content Process Meeting – Meet with your project manager and web content specialist to detail our content <br />development process.