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civicplus.com 40 MULTILINGUAL VOICE & TEXT TRANSLATION With our Mass Notification system’s multilingual functionality, your voice alerts and text posts can be automatically translated for residents that speak a variety of languages. Subscribers can easily select to receive text messages, voice messages, and/or emails in their preferred language. You compose and send messages the same way and messages are translated automatically. To ensure all of your residents are connected and informed with our software, multilingual messages are translated into over 60 different languages for email and text and over 25 different languages for voice. The most often requested are: Unlimited SMS messages and unlimited emergency-only voice calls are included in your Communicator Unlimited + Emergency Voice package. SOCIAL MEDIA INTEGRATION The system’s integration with social media applications such as Facebook, X (formerly Twitter), and Nextdoor will allow you to post unlimited social media messages to all of your accounts. Accounts can be integrated to automatically post all notifications and group notifications can post to different accounts. GEO-TARGETED NOTIFICATIONS Our Mass Notification system provides intelligent communication with the ability to easily digest local geographic details with robust, yet easy-to-use ESRI-integrated tools. Geo-targeted messaging enables you to: • Draw a multi-point polygon shape • Import shapefiles or hosted feature URL • Save drawn regions as templates for future use • Remove specific areas from a notification • Draw complex geospatial shapes of varying sizes with buffered areas, as desired Simply draw a multi-point or freehand polygon on the map or click on a central point and enter corresponding radial distance you wish to alert, and our system will notify your residents within that area using their stored addresses. GROUP/USER MANAGEMENT The Mass Notification system provides extensive administrator rights and detailed group settings with unlimited user groups. You can utilize granular permissions rendering the solution easily shared with multiple staff members and agencies. Users can then communicate with all members in the system or targeted notifications by group to reach only those affected. Once contacts have been entered, administrators may search membership files by multiple criteria, including name, phone number, email, or street address. Using a contact list directory, administrators may message contacts through any of the unlimited groups which have been created. • Spanish • Chinese • French • German • Russian • Italian • Portuguese • Polish • Thai • Arabic • Hindi