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Agenda Packets - 2025/07/07 (2)
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Agenda Packets - 2025/07/07 (2)
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7/16/2025 10:26:38 AM
Creation date
7/16/2025 10:00:06 AM
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MV Commission Documents
Commission Name
City Council
Commission Doc Type
Agenda Packets
MEETINGDATE
7/7/2025
Description
Work Session
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civicplus.com 45 <br />Implementation Approach <br />KICKOFF MEETING <br />Identify lead personnel to work with CivicPlus on implementation <br />project including: <br />• Project main contact <br />• Database administrator to provide user data <br />• Emergency management communications and engagement <br />staff <br />We will assist Mounds View in developing and mapping out the initial groups you would like to create including which <br />will be designated for emergency messages or routine messaging. Your dedicated project team will discuss possible <br />embeds to be placed on your website for registration and we will schedule training for your network and group <br />administrators based on the final scope of work developed. <br />IPAWS AUTHORIZATION <br />If needed, your implementation consultant will work with you to become authorized by FEMA to issue public alerts on <br />the IPAWS system. The following actions will need to be taken: <br />• A Memorandum of Agreement (MOA) governing system security must be executed directly with FEMA. <br />• Complete an application which defines the types of alerts intended to be sent through IPAWS, which must be <br />reviewed and signed by a designated state official before being sent to FEMA. <br />• Attend a mandatory web-based training course and obtain a certificate of completion. <br />Your implementation consultant will provide you more specific instructions and answer any questions you may have <br />about the process. <br />TRAINING <br />During this step in the process, Mounds View will create your user groups with assistance and guidance from CivicPlus <br />for your default settings. This step of the process will also involve optimizing and uploading user data to efficiently and <br />effectively communicate at Go Live. <br />This step in the implementation involves identifying and creating your internal User Groups, as well as training on the <br />system. We will assist you in identifying and setting up: <br />• Super Administrators who will have full control over all settings within the system and will be able to post to <br />any group within the network <br />• General Admins can send messages to and manage their respective groups and contacts without being able <br />to access network level settings <br />• Send-Only Administrators who will only be able to send messages to designated groups and contacts
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