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m Defining B. Performance standards: Assessment a Meets expectations is that level of <br /> specific <br /> of how the manager performed the performance considered adequate expectations for job <br /> to meet the requirements of the <br /> The performance standards, again, job. Some day-today variation is <br /> . . . performance need to be developed by the individ- to be expected and may range, on <br /> should be done ual local government. The perfor- occasion, from poor to very good. <br /> mance appraisal process is the appli- For the most part, however, "meets <br /> ideally at the cation of performance standards to expectations" represents satisfac- <br /> time the Past performance. In appraising a tory performance neither consis- <br /> manager, the basic levels of perfor- tently below nor superior to what is <br /> manager is mance are: necessary to do the job. <br /> hired.® e Below expectations is that level of • Exceeds expectations is reserved <br /> for the employee who consistently <br /> performance consistently falling surpasses standards of adequate <br /> below the requirements of the job performance. Individuals who con- <br /> and indicating the need for im- sistently do a good job should be <br /> provement. It does not mean that rated "meets expectations," not <br /> every aspect of the employee's per- "exceeds expectations."An occa- <br /> formance is below adequate stan- sional instance of superior perfor- <br /> dards but that, in general, the em- mance is not sufficient justification <br /> ployee does not meet minimum for an "exceeds expectations" rat- <br /> expectations and requirements. ing. "Exceeds expectations" perfor- <br /> Cresap, McCormick and Paget <br /> CONSULTANTS TO <br /> LOCAL GOVERNMENT LEADERS <br /> SINCE 1946 <br /> COMPREHENSIVE MANAGEMENT STUDIES OF CITY AND COUNTY GOVERNMENTS, <br /> PLUS ANALYSIS OF: <br /> • Police And Fire • Compensation And Classification <br /> • Public Works • Economic And Tourism Development <br /> • Human Services • Information Systems <br /> • School Districts • Strategic Positioning <br /> 2101 L Street, N.W. 200 West Madison Street 595 Market Street 3475 Lenox Road <br /> Suite 400 Suite 3440 Suite 1200 Suite 500 <br /> Washington, D.C. 20037 Chicago, IL 60606 San Francisco, CA 94105 Atlanta, GA 30326 <br /> (202) 463-2800 (312) 263-7125 (415) 781-8421 (404) 261-0859 <br /> Plus offices in five other cities in the United States and Canada. <br /> 8 PM February 1988 <br />