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.45 3.: A~grievande is defined.as a dispute over -the interpretation or application of: , this -AGREEMENT. :4. Grievances. sha.11 •be, resolved. in the following manners STEP 1. An -employee claiming a violation- concerning the -interpretation or application of thisAOREEIv ENT shall within twenty'one' (21): calendar • • � ..� _.. � ,.� �.. � ....'• ,.. z � � I.�, �-. � I .�..�....1 - � i i � �. � i st .� rr. n � v+, � r. ■ � r� ir. r ✓� � n r, .-,�,, r, I ,►�. r n .-r � r+ U al Le, JL.1t.,1 ! aiiryeu VI�'1IQliVf� [ CACI it SU'C,i I gi ICVCII lkaC; LU LI IC CI I INlvylcc 0. -immediate supervisor designated by the. EMPLOYER. The EMPLOYER - designated representative will give a final. answer to Step 1 grievance *within* ten ' (10) calendar. -days. If.' a. grievance'is- not resolved in:.Step. 1,.such . grievance shall -be_ placed in 'writing and''referred to Step 2 within ten. (19) calendar days after the EMPLOYER'S final answer in Step 1. Argy grievance not referred -in writing by the -'employee within.ten (10) -ca"lendar.d.ays shall -be'. considered waived. STEP 2. The written grievance shall be presented personally to- the employee's department head or, other EMPLOYER.-designated ..representative. A -copy will 'be sent by .registered mail; return- requested to the City Manager. The EMPLOYER -designated representative shall"givethe employee'the EMPLOYER'S. Step 2* answer within ten (10). calendar days after receipt of such Step 2 grievance.. if a grievance is not resolved in Step . 2, such grievance shall -be referred to Step 3 within ten (10) calendar days, following the EMPLOYER-designatedrepresentative's final Step 2 -answer. Any grievance,,not referred in writing -by' the employee' within .ten (10) calendar days shall be••considered waived.. STEP 3. The written grievance shah be.. presented personally to. Ahe EMPLOYER -designated representative (City Manager).. The EMPLOYER - designated representative shall .give the EMPLOYER'S answer within. ten (10)'calendar days after receipt of such Step 3 grievance. if a grievance is not resolved in Step 3, such grievance shalt be referred to Step 4 within ten (10) calendar days following the EMPLOYER -designated representative's' final Step .� answer. Any grievance. not referred in writing by the employee -within ten (10) days shall be considered waived.,' STEP 3A.• if the grievance is not. resolved at Step 3 of the grievance' procedure, the parties, by mutual agreement,, may submit the matter -to - - mediation with the Bureau'of-Mediation Services.' Submitting. the grievance to mediation preserves - timelines for Step 4 of the -grievance .,procedure. STEP..4-. Unresolved grievances- are subject to the arbitration 'provisions. of . Minnesota Statutes,* Section 179A.21.. The arbitrator shall not have the right to amend, modify, nullify, ignore; add to; or subtract .from the ,provisions of .