2017.12.18 CC Packet - Laserfiche WebLink

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Statement of Work Any additional changes identified during review and testing beyond the scope identified above may be subject to a Change Order request. In terms of specific output, the following will be executed for this deliverable: zedlT Solutions Responsibilities: • Provide timely and appropriate responses to Agency's request for information. • Setup Citizen Access branding by loading two (2) banner files provided by the Agency • Configure up to ten (10) distinct updates to the citizen portal pages, based on Agency feedback • Update the specific Accela ePayment SDK with the Agency provided merchant account attributes for the selected supported payment vendor (one of those listed above) and deliver completed Accela ePayment SDK to Accela IT. • Conduct meetings via email, web conference and/or phone to demonstrate the loaded citizen access branding, citizen portal pages and sections updated and payment acceptance in environment, based on Agency feedback. Agency Responsibilities: • Provide timely and appropriate responses to zedlT's requests for information. • Provide website branding files, which include the top and side banner • Arrange for the availability of appropriate Agency staff to review the branding on Citizen Access • Agency staff must provide web branding, a list of distinct updates (up to 10) and supported payment vendor information based on zedlT Solutions and the Agency's agreed upon project plan timeline. • Agency staff is responsible to work with the selected supported payment vendor (listed above) to collect the necessary information for the payment processing gateway. For example, Agency staff will need to provide zedlT Solutions information such as the Product ID, Convenience Fee values, the Payment gateway URLs and other vital information to successfully implement the payment processing gateway. • Agency staff must review and test all Citizen Access configuration and provide feedback to zedlT Solutions based on the agreed upon project plan timeline. • Schedule appropriate Agency staff participants and meeting locations for activities. Acceptance Criteria: • Demonstration of the operational Citizen Access functionality such as login/logout, the updated citizen portal pages and sections, and payment acceptance. DELIVERABLE 12: PROPERTY DATA UPLOAD zedlT Solutions will load the Agency reference Address, Parcel, and Owner (APO) data set into the Accela Civic Platform. Upon go live, staff will have an initial reference property data set loaded in the system available for use. When changes are required to this reference data, such as ownership changes, updates can be made directly in Accela Automation. The Agency is responsible for providing the property data in three (3) separate text files (ASCII). Address Data file Parcel Data file Owner Data file NOTE: Each separate file must be provided in a specified format consisting of specific fields in a specified order. This format, and sample templates, will be provided prior to the start of the Property Data Upload task. 9 2015 Accela Inc. Page 17