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• It's cozy, welcoming, and warm neighborhood bar ambience <br />• Its accessible and visible location <br />• It's exceptional scratch made fresh bar food, competitive prices, and portion <br />sizes <br />• There will be one or two menu items that Cozzie's will become known for as and <br />that customers will crave! <br />• Its one of a kind outdoor patio space <br />• Its sport leagues which is a unique feature compared to other establishments. <br />• Its ability to host private parties and serve as a gather place in the community <br />• It's consistent customer service and food quality <br />Cozzie's believes that a business is not only as good as its product but the quality of the <br />staff as well. The staff will be a reflection of the owners and their values. A successful <br />business reflects the values, attitude, and work ethic from the top down. This will be the <br />business model utilized at Cozzie's. Cozzie's will hand select staff that reflect the same <br />values as the owners. The staff will be able to explain why they care about providing <br />consistent and friendly service at Cozzie's. This will be the essential mindset and <br />attitude of each employee. <br />5.7 Marketing Strategy, Promotion and Advertising Strategies <br />The owners of Cozzie's realize that the success of Cozzie's will have to be achieved by <br />doing more than serving exceptional bar food and providing consistent friendly service. <br />We will utilize a marketing plan to build customer traffic. At Cozzie's we will continually <br />strive to win more customers by staying true and consistent with our concept. <br />The following is a list of different marketing strategies, adverting and promotions that <br />Cozzie's will use and continue to use to grow the business. <br />• Social Media — Cozzie's will use Facebook, Twitter, and Instagram to introduce <br />Cozzie's to the community. Social media will also be used to promote specials <br />and display to the community the fun neighborhood feel that they do not want to <br />miss out on. Cozzie's will post pictures of the exceptional food, the friendly staff, <br />and patrons having a great time. Facebook will also be used to post specials, <br />promotions and upcoming events. <br />• Signage — Cozzie's will display a sign on the building that can easily be seen <br />from Highway 61 both in the daytime and the evening. Of course approved by <br />the city of Hugo. Cozzie's will also keep the original signs to maintain that <br />vintage feel. A lighted open sign will also be used and everything approved by <br />the city and planning commission. <br />• Website — Cozzie's will have a website that displays pictures of the <br />establishment, a history of the Bar and most importantly the menu. The website <br />will have our address and google map so that we can easily be found. The hours <br />will also be listed on the website. It must be very user friendly and functional. <br />• Donations and Sponsoring — Cozzie's will participate in local silent auction <br />donations and sponsoring special events to be part of the community and to get <br />the name out in the community. <br />• Hand Delivery — Hand out or email flyers and coupons to local businesses with <br />specials and promotions to get businesses in the door during the week <br />17 <br />